Introduction
Abu Dhabi National Energy Company PJSC (“TAQA”, “us” or “we”) acknowledges and respects your right to privacy and is committed to protecting and safeguarding your data that we use in compliance with applicable data protection laws.
Please read this privacy and cookie notice (the “Notice”) carefully, as it outlines the purposes of collecting, using, retaining and disclosing your personal data and how we and certain third parties and group companies use your personal data in connection with your use of our website (“the Site”). In addition, it informs you about the cookies we use, your privacy rights, and how to contact us with any concerns or inquiries regarding the management of your personal data.
Personal data collected and how we use your personal data
When applying for a job, or engaging as a supplier, or a customer, we may ask you for certain personal data, including, but not limited to, your name, address and contact information. In such cases, the scope of the data collected and used is outlined in separate notices or agreements and is not captured by this Notice. If you subscribe to the news alert service through this Site, you will need to provide your name and email address. By doing so, you are providing your consent for us to use your name and email address for news alerts. These details will not be used by us for any other purpose. If you do not provide the necessary personal data or you refuse or withdraw your consent to our processing of your personal data, we may be unable to provide certain services, products or information to you, and you may not be able to make use of certain products, services and information offered by us.
When you visit our Site, the web server collects data via cookies (which are small text files containing a unique identification number that identifies your browser to our computers each time you visit this Site), which may include basic information such as:
- which pages you accessed on the Site and the corresponding timestamps;
- connection information such as the type of device, browser and/or IP address you used; and
- domain name of your internet service provider.
We use the data collected by cookies for the legitimate interests of TAQA, including to analyse the use of our Site, enhance your user experience, improve site navigation, and assist in providing personalised content. We may also use your personal data to comply with certain legal and regulatory obligations.
Please refer to the “Use of cookies” section below for more information in relation to the cookies we use.
Use of cookies
You can find the list of cookies used by this website in the table below:
Cookie preferences
To enable or disable cookies, click on the cookie icon at the lower lefthand side corner of this Site to open your “privacy preference centre”. From there, you can “Allow” or “Reject” cookies based on their respective category and function. However, if you refuse to accept cookies, you may not be able to use some of the features available on this Site.
Links to third party sites
Our Site may contain hyperlinks to websites managed by third parties which are outside our control and are not covered by this Notice. If you choose to follow any of these links, please note that these websites may collect data from or about you, which will be used in accordance with their own privacy policies, which may differ from ours and we do not accept any responsibility or liability for these third parties’ policies, the content of such third parties’ websites or the protection and privacy of any information which you provide to those websites.
Social media and sharing tools
The integration of sharing tools on our Site allows you to share content through social channels. Use of these tools may result in the placement of a cookie on your device by the respective social networking platform, constituting a ‘third-party cookie’. If you have any questions about the use of these third-party cookies, please refer to the relevant social networking site’s cookie notice or policy.
We may use data analytics tools to evaluate and report on users’ activity on our Site. The data collected by these tools may be stored on servers outside of your jurisdiction. For more information on how Google Analytics processes your data please visit https://policies.google.com/technologies/partner-sites.
Personal data disclosure
We will not sell, trade or distribute your personal data for commercial purposes.
We do, however, reserve the right to disclose your personal data as required by law or contract, or when we believe that disclosure is necessary to protect our rights (such as to verify or enforce our applicable policies or detect and protect against technical or security vulnerabilities), and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on TAQA or its group of companies. This could include governmental bodies, financial institutions or third party or affiliate companies that perform functions on our behalf or provide services to us, including hosting or analysing our Site or processing website transactions with servers in different jurisdictions.
In the event of a reorganization of our business, such a transaction may involve the disclosure of your personal data to other entities within the TAQA group of companies or the new owner of the business, in which case, we may notify you if required under applicable data protection laws.
Your personal data may also be processed by TAQA, its group companies and the third parties described above, outside of the country in which you are based. Where the data protection regulator in your home country has not issued an adequacy decision in relation to the jurisdiction where your personal data is to be processed, we will ensure that there are adequate mechanisms in place to protect your personal data in accordance with applicable data protection and privacy laws, including, where applicable, through use of data transfer agreements implementing standard data protection clauses. You can receive further information about the data transfer agreements that concern your personal data, and the mechanisms we implement to protect your personal data, by contacting us.
Personal data security and safeguards and data retention
Transmission of data via the web or electronically is not always secure and we cannot guarantee the security of your personal data which is transmitted to our Site from third-party sites.
We can, however, confirm that we have implemented appropriate policies, procedures, and both physical and electronic security safeguards to keep your personal data secure once it is received by us. These measures vary depending on the nature and sensitivity of the personal data and may include encryption and other forms of security measures aligned with global standards and best practices. These efforts are undertaken to protect your personal data from unauthorized access, unlawful processing, misuse, accidental loss, involuntary disclosure, modification, destruction or damage.
If you would like more information about the safeguards we have put in place or at any point you suspect or become aware of a data breach, please contact us immediately at data.protection@taqa.com.
We will retain your personal data for as long as required to provide the service requested. We may retain your personal data beyond the minimum retention period to comply with any legal and/or regulatory obligations to which we are subject or in connection with any legal action or investigation involving TAQA.
Your data privacy rights
In accordance with applicable data protection laws and under certain conditions, you may have the right to require us to:
- provide you with clear, transparent and easily understandable information about how we use your personal data and your rights;
- provide you with access to the personal data we hold about you;
- correct your personal data we hold about you if it is inaccurate or incomplete;
- delete or remove any of your personal data that we no longer have a lawful ground to use your personal data, unless an exception applies at law;
- where processing is based on consent, stop that particular processing by withdrawing your consent at any time;
- object to certain types of processing of your personal data;
- restrict how we use your personal data, provided that we may still store your personal data; or
- transfer your data to your or a third party in a standardized machine-readable format without affecting its usability.
We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:
- baseless or excessive/repeated requests; or
- further copies of the same information.
Alternatively, we may be entitled to refuse to act on the request.
Please consider your request responsibly before submitting it. We will respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.
You also have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.
Changes to this notice
We review this Notice regularly and may modify it from time to time, so you should check this page from time to time. We reserve the right to update or modify this Notice at any time and without prior notice, by posting the revised version on our Site. By continuing to use this Site after such changes have been made, you acknowledge and agree you have read, understood and accept the changes. You may determine when this Notice was last updated by referring to the date found at the top of this Notice.
Contact information
If you have any questions or concerns about this notice, or our privacy practices, you can contact us at data.protection@taqa.com.
Abu Dhabi National Energy Company PJSC (TAQA)
Al Maqam Tower (Tower 3), Abu Dhabi Global Market Square, Al Maryah Island P.O. Box 55224 Abu Dhabi
United Arab Emirates